Returns & Exchanges

At LEVEL8, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and in original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.